June 18, 2017
Microsatellite Instability (MSI) DNA testing notice to prevent delay or cancellation: applies to stand-alone MSI and NeoTYPE Colorectal,
Endometrial, Pancreas, Gastric, Esophageal, and Ovarian Profiles. Please note non-tumor
tissue is required for MSI testing. Please see options for submission in specimen requirements here.
NeoGenomics' Schedule for the 4th of July Holiday
will be closed on the July 4th holiday so there will not be any pick-ups or
deliveries on Tuesday July 4th, 2017. Additionally, any materials shipped from
NeoGenomics on Monday, July 3rd going back to our clients will not be delivered
until Wednesday July 5th due to the holiday.
Regularly scheduled daily pick-ups will not occur on July
4th, however we are available to pick up STAT cases or specimens where
viability is a concern. For these cases, please call Client Services at
866.776.5907, option 1 for assistance.
NeoGenomics Operations will continue to process samples on Tuesday, July 4th to
deliver quality tests results with no delays to turn-around time caused by the
Representatives will be available to provide assistance as needed on July 4th.
Please call 866.776.5907, and press option 3.
call 866.776.5907, press option 2, and follow the prompts to leave a message.
Your call will be returned on Wednesday, July 5th.
Wishing you a very
safe and happy July 4th!
January 31, 2017For legacy Clarient clients who would like to
access legacy case history, please visit PATHSiTE here. (PATHSiTE login