NeoGenomics’ Memorial Day Weekend ScheduleLogistics:
FedEx will be closed on
Memorial Day so there will not be any pick-ups or deliveries on Monday, May
27th. Any specimens shipped from client locations on Friday, May 25th will have
an expected delivery on Saturday, May 25th, with Saturday delivery appropriately
selected. Specimens shipped on Saturday, May 25th will have an expected
delivery to NeoGenomics on Tuesday, May 28th. Additionally, any materials
shipped from NeoGenomics on Saturday, May 25th going back to our clients will
not be delivered until Tuesday, May 28th due to the holiday.
Regularly scheduled daily pick-ups will not occur on Memorial Day, Monday, May
27th, however we are available to pick up STAT cases or specimens where
viability is a concern. For these cases, please call Client Services at
866.776.5907, option 1 for assistance.
NeoGenomics Operations will continue to process samples on Monday, May 27th to
deliver quality tests results with no delays to turn-around time caused by the
Client Services: Representatives
will be available to provide assistance as needed on Monday, May 27th. Please
call 866.776.5907, and press option 3.
Please call 866.776.5907, press option 2, and follow the prompts to leave a
message. Your call will be returned on Tuesday, May 28th.
Wishing you a very safe and happy Memorial Day Weekend!