Neogenomics Laboratories

NeoGenomics News

NeoGenomics’ Memorial Day Weekend Schedule
Logistics: FedEx will be closed on Memorial Day so there will not be any pick-ups or deliveries on Monday, May 27th. Any specimens shipped from client locations on Friday, May 25th will have an expected delivery on Saturday, May 25th, with Saturday delivery appropriately selected. Specimens shipped on Saturday, May 25th will have an expected delivery to NeoGenomics on Tuesday, May 28th. Additionally, any materials shipped from NeoGenomics on Saturday, May 25th going back to our clients will not be delivered until Tuesday, May 28th due to the holiday.
Regularly scheduled daily pick-ups will not occur on Memorial Day, Monday, May 27th, however we are available to pick up STAT cases or specimens where viability is a concern. For these cases, please call Client Services at 866.776.5907, option 1 for assistance.
Operations: NeoGenomics Operations will continue to process samples on Monday, May 27th to deliver quality tests results with no delays to turn-around time caused by the holiday.
Client Services: Representatives will be available to provide assistance as needed on Monday, May 27th. Please call 866.776.5907, and press option 3.

Billing: Please call 866.776.5907, press option 2, and follow the prompts to leave a message. Your call will be returned on Tuesday, May 28th.

Wishing you a very safe and happy Memorial Day Weekend!